1. Introduction By accessing or using the Dentia Care website or booking services, you agree to comply with and be bound by the following terms and conditions. Dentia Care operates as a mobile dental clinic and delivers services directly to the client’s location.
2. Services Provided Dentia Care provides mobile dental and denture services including consultations, assessments, and treatment plans at the client’s preferred location. All services are subject to availability, geographic coverage, and clinical discretion.
3. Booking & Cancellations Appointments can be scheduled online or through our support team. Cancellations must be made at least 24 hours in advance. Failure to cancel within this timeframe may result in a cancellation fee. Dentia Care reserves the right to reschedule or cancel appointments due to unforeseen circumstances, safety concerns, or practitioner availability.
4. Mobile Visit Requirements Clients must ensure a safe, accessible, and sanitary indoor environment for all mobile visits. Dentia Care practitioners reserve the right to decline or reschedule appointments if the location is unsafe or unsuitable for dental procedures.
5. User Conduct Users agree not to misuse the website, booking system, or any contact channels. Harassment, threats, false bookings, or abusive behavior will result in service denial and potential legal action.
6. Limitation of Liability Dentia Care is not liable for any indirect, incidental, or consequential damages. All care is provided by licensed professionals who follow applicable provincial and regulatory standards. Results may vary based on individual cases, and no specific outcomes are guaranteed.
7. Communication Consent (A2P Compliance) By submitting your contact information, you consent to receive SMS, email, or phone communications regarding appointments, services, and promotions. Standard message and data rates may apply. You may opt-out at any time by replying STOP to any message or using provided unsubscribe options.
8. Privacy and Data Security Your personal and medical data will be handled in compliance with applicable privacy regulations. Dentia Care uses secure systems to protect your data but cannot guarantee absolute security.
9. Updates Dentia Care reserves the right to update these Terms at any time. Continued use of our services constitutes your acceptance of any revised terms.
10. Contact Questions about these Terms can be directed to: [email protected]